Compsee Apex III Bedienungsanleitung PDF herunterladen (Seite 37)

Apex III Dock User’s Manual 5 Support Information

COAM30003 Rev. 1.04 09/03/01 5-3

Return Material Authorization (RMA)

Products may be returned for repair after obtaining a Return

Material Authorization (RMA) from Compsee Customer Service.

Call one of the following numbers to receive your Return

Authorization

1-321-724-4321 or 1-800-628-3888

Before calling the Compsee Customer Service line you should have

the following information in hand:

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The unit Model Number

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The unit Serial Number

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An accurate description of the problem

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Your companies name

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When and how you wish to ship the unit

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A return address

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A contact person’s name and telephone number

This information is necessary for us to complete an RMA for the

product.

Note

We CANNOT accept materials that are returned

without an RMA number.

The RMA number will ensure that the problem described is

corrected and the unit is repaired and returned in a timely fashion.

Normal Repair time is 10 days from receipt of the equipment.

Shipping costs to Compsee Inc. are to be paid for by the user.

Compsee will pay for the return shipping in the same manner that

the equipment was originally shipped to the repair facility.

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